Comrex will be closed on Friday 12/20 from 11:30 - 3pm EST for a company meeting. Please email techies@comrex.com or sales@comrex.com for assistance - we will be monitoring for emergencies. We will also be closed on Tuesday 12/24 at 12:00pm EST and all day Wednesday 12/25, reopening on Thursday 12/26 at 9am EST. In addition, we will be open Tuesday 12/31 with regular hours, but we will be closed all day Wednesday 1/1 and reopening on Thursday 1/2 at 9am EST. There will be NO tech or sales support while we are closed. Please plan accordingly. Thank you and happy holidays!

Firmware Updates

LiveShot Firmware v1.5

LiveShot Firmware Version 1.5 is available for download. The firmware is installed by the user via the Device Manager application.

What’s Included:

  • LiveShot v1.5 firmware file [.upd]
  • Device Manager Application [.exe and .dmg]
  • LiveShot Product Manual and Quickstart[.pdf]
  • LiveShot v1.5 Changelog [.pdf]

LiveShot Changelog v1.5

IMPORTANT UPDATE!

This firmware no longer requires software or mobile application to login to web based user interface.

Download LiveShot Firmware v1.5

Comrex Version Security Concerns and Firmware Fixes

Direct Access is Back! Direct IP UI Web Access with LiveShot Firmware v1.5

Software, Control apps, and Flash are no longer needed to connect and control LiveShots. Using the internal IP address of the unit when on the same LAN will allow the user to login directly using a web browser to control, configure, and monitor statistics.

This technique also works for directly connecting to the internal LiveShot access point via WiFi.  Connect your smart phone or laptop to the LiveShot’s access point, and then point your browser to http://10.10.10.10 or http://comrex/

It’s also possible to use Switchboard to view the user interface of any device in your fleet, rather than connecting directly to the LiveShot. This feature was previously available, but now no longer requires Flash support in the web browser.  When you are logged into your Switchboard account in a browser, you’ll see a button labeled “Open LiveShot Control.”  When you launch it, it requires you to re-login to your Switchboard account, then provides a list of all online LiveShots in your fleet. You can then choose any unit and see the complete user interface via Switchboard. Note that the video preview function is disabled for this mode.

Technotes

Accessories

LiveShot Hub

When your wireless coverage may not be ideal…

While the LiveShot Video IP Codec is designed to operate well when connected to the Internet via one or two 4G modems, a 4G network is not always available. When faced with a challenging 3G-only environment, the new LiveShot Hub will provide connections for up to four USB devices. This provides additional 3G bandwidth and, because of LiveShot’s advanced dynamic bonding capabilities, the Hub also provides modem redundancy – as the camera moves, LiveShot will constantly adjust the amount of contribution from each modem.

Additional connection options…

Beyond 4G and 3G cellular connections, LiveShot can utilize many other types of networks. For instance, typical 2.4GHz and 5.0GHz Wi-Fi networks can be accessed via USB devices while 5.8GHz wireless radio networks, new mobile MIMO networks and satellite up-links are available via LiveShot’s RJ-45 port for the harshest environments. Of course, you can also use a wired LAN connection when available.

Contact a dealer to purchase

Comrex Connect Modems

The Comrex Connect Modem is designed to support the unique needs of remote broadcasters. A high-powered, industrial strength 4G/LTE modem outfitted with a high-gain antenna, the Connect Modem is more powerful than most USB data modems available on the market, to handle the heavy data load of a broadcast over IP.

The Connect Modem for LiveShot Portable comes in three varieties – Verizon, AT&T, and International (for use outside the United States). Connect Modems are unlocked and have been carrier approved and PTCRB certified to meet all necessary regulations.  

Please note: CJ (for use in China, Japan, Taiwan, Korea, and Brazil) is not available for LiveShot. 

Leverage Two Connect Modems

Leverage the power of two Comrex Connect Modems with your LiveShot Portable for twice the reliability. CrossLock technology, our sophisticated custom reliability layer, bonds the available cellular networks and sends a single media stream, along with background and error correction information, resulting in a higher level of reliability for remotes. LiveShot Portable supports up to two Comrex Connect Modems.

Learn more about Comrex Connect Modems

LiveShot Portable Pouch!

Designed for Comrex by Porta Brace to keep your LiveShot Portable secure while on the move. Velcroed cover protects attached Gold Mount style battery. Comes with padded shoulder strap and adjustable waist belt. Great for use with cameras that don’t use AB or V-mount batteries.

Contact a dealer to purchase

LiveShot Portable Rain Cover

The Comrex LiveShot Rain Cover by Porta Brace is a “must have” to protect your LiveShot portable when out in the elements. The weather resistant cover features Velcro fasteners which easily attach to existing Porta Brace camera body armor for complete protection of your camera, LiveShot and battery. An elastic drawstring keeps the LiveShot Rain Cover secure to the camera body while clear vinyl windows allow for complete visibility of LiveShot controls and indicators.
The LiveShot Rain Cover includes modem covers for both the LiveShot USB Hub and Dual USB Mast configurations. The modem covers have clear vinyl windows to provide visual access to modem status lights and displays and provide additional security for attached USB devices.

Contact a dealer to purchase

Parts

LiveShot Portable Power Supply

$75

EAC power cord not included.

LiveShot Portable USB Mast w/Ferrite Choke

$45

Wi-Fi adapter – Domestic – for NX Portable or LiveShot Portable ONLY

$75

This item is not compatible with ACCESS Portable Classic or ACCESS 2USB.

LTE Dipole Antenna

$75

For use with Comrex Connect Modem

12V DC Adapter

$25

Power Cord (IEC Socket)

$8

Wi-Fi Adapter (International)

$75
Show All

Can’t find what you need?

Contact us.