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Product Updates

Firmware Updates

Comrex is constantly adding improvements to our products. These changes are incorporated into our current production, but most can be added to earlier units. We automatically do these updates to units sent here for repair or evaluation. Most (but not all) or the updates are free.

Recent Vector, BlueBox and Matrix software shows the version on the screen:

Vector: from the Status Menu, press the Menu key. If the software is Rev. 6 or higher, you will see the information in the lower left corner of the Main Menu.

Matrix/BlueBox: From the Main Screen, press Hangup 3 times, select "More" and "Rev". The version number of the control software is shown on the bottom line.

 

Updates Revisions

ACCESS Portable & ACCESS Rackmount

Please visit the ACCESS UPDATES page.

 

Matrix Portable / Matrix Rackmount

Update Description Cost
Control Ver 8.8 is now available. Download $0

BlueBox

Update Description Cost
Control Ver 2.5 is now available Download $0

Nexus Portable

If S/N is less than: Update Description Cost
N1297 Rev. H controller software ("*" and "#" are available for dialing - "cancel" key is used to backspace). $0
N950 Limiter capacitor (speeds up limiter attack time - less chance of "clipping" on initial audio). $0
N775 Resistor change in PLL circuit (less chance of losing audio and needing to reboot). $0
N772 Important: New power jack that gives tighter fit to the power plug. Reduces the chance for audio dropouts. $0
N640 Keypad upgrade (we need to replace the display board to do this). $75
N640 Important:  For units S/N 600-639 only: Over-voltage protection. Without it, use of the wrong power supply might wipe out the main board. $0
N600 Check Tamura power supply (to make sure that the 5 VDC line is still in regulation) ($50 to replace the supply) $0
N545 Buffer gate (reduces the chance of one-way audio) $0
N163 Codec software Ver. B $0
N145 Reprogram Terminal Adaptor board $0

Nexus Rack

If S/N is less than: Update Description Cost
NR342 Rev. H controller software ("*" and "#" are available for dialing - "cancel" key is used to backspace). $0
NR186 Limiter capacitor (speeds up limiter attack time - less chance of "clipping" on initial audio). $0
NR139 Resistor change in PLL circuit (less chance of losing audio and needing to reboot). $0
NR127 Important: New power jack that gives tighter fit to the power plug. Reduces the chance for audio dropouts. $0
NR110 Keypad upgrade (we need to replace the display board to do this). $75
NR110 Important:  For units S/N 100-109 only: Over-voltage protection. Without it, use of the wrong power supply might wipe out the main board. $0

Vector Portable

If S/N is less than:

Update Description

Cost

V900

Rev. 6 Controller software (fixes modem negotiation issue with the Comrex Matrix on certain calls and adds a number of features from earlier updates)

$0

V523

Modem Rev. 2 software (facilitates dialing from an external phone).

$0

V431

Important: DSP Rev. 2 software (improved transmit audio quality).

$0

V218

Important: TX/RX clock (fixes a wiring problem that may affect modem operation at certain connect rates)

$0

Vector Rack

If S/N is less than: Update Description Cost
VR721 Rev. 6 Controller software (fixes modem negotiation issue with the Comrex Matrix on certain calls, and adds a number of features from earlier upgrades)  $0
VR421 Modem Rev. 2 software (facilitates dialing from an external phone). $0
VR323 Important: DSP Rev. 2 software (improved transmit audio quality). $0
VR174 Important: TX/RX clock (fixes a wiring problem that may affect modem operation at certain connect rates) $0